FAQ’s

FREQUENTLY ASKED QUESTIONS

HOW DO I ORDER?

Check out our sizing chart. Find the size that fits your measurements, go to the product page select the size you want, smash the order button, put in your digits, checkout and we will pack and dispatch as soon as we get out the water.

WHAT IS YOUR SHIPPING POLICY?

Our shipping policy is pretty straightforward. When you buy a wetsuit we will ship it to you for free via PUDO: either directly to any address or PUDO drop off or collection point you specify. It usually takes 1-2 business days. Outlying areas may take longer.

If it’s the wrong size we will arrange a pick up and send you a different size at no cost to you.

Should you have a warranty claim for any reason specified under our warranty policy, again we will pick it up and send it back at no cost.

Should you damage your suit and need a repair, this unfortunately will be at you own cost.

If you have any further questions please feel free to contact us at info@7vensurf.com

WHAT IF THE WETSUIT DOESN'T FIT?

Not a problem. Let us know through by mailing us at info@7vensurf.com and we will arrange a courier to come fetch the wetsuits and we will send you the next appropriate size. Please make sure that you dont damage the suit in the process.

WHERE ARE THE WOMEN AND KIDDIES SUITS?

They are in the pipeline! Unfortunately we are still in the process of developing our womens and kiddies suits. You can drop us a mail at info@7vensurf.com if you would like to be kept uptodate on development and if you'd like to prebook a launch suit?

WHAT IF SOMETHING GOES WRONG WITH MY WETSUIT?

Please see our warranty page for more info

HOW LONG DOES SHIPPING TAKE?

You have two options: 1) Economy courier, which takes 2-3 days in major areas (we will pick up the tab). 2) Express courier: if you're in a hurry, for an extra fee we can send it over night.

PERFORMANCE | DURABILITY | AFFORDABILITY

OUR SUITS HAVE EVERYTHING YOU NEED AND NOTHING YOU DON’T.

Our collective experience enables us to discern with precision what design elements and features prove effective and which ones fall short of expectations.